Terms & Conditions

1. Introduction and Acceptance

These Terms and Conditions govern your use of the website located at pelangiswc.info (the "Site") and, where applicable, the engagement of advisory services delivered by Pelangi Strategy, a business advisory practice with its principal office at Block C-12-3, Mont Kiara Sophia, 50480 Kuala Lumpur, Wilayah Persekutuan, Malaysia.

By accessing this Site or by engaging our services, you confirm that you have read, understood, and agree to be bound by these terms. If you do not agree, please discontinue use of the Site and do not proceed with any engagement.

2. Nature of the Practice

Pelangi Strategy is an independent advisory firm. We do not hold licences to provide regulated financial advice, legal representation, or auditing services in any jurisdiction. The advisory work we deliver — including market entry assessments, governance reviews, and working sessions with founders — is informed by experience and structured methodology, and does not constitute legal counsel, investment advice, or audit opinion.

Clients are advised to seek appropriately licensed professionals where regulatory or legal requirements apply to their specific circumstances.

3. Website Use

Permitted Use

You may access and use the Site for the purposes of understanding our services and making contact with the firm. The content on this Site is provided for informational purposes. You may not reproduce, distribute, or repurpose any content from this Site without our prior written consent.

Prohibited Conduct

You agree not to:

• Use the Site for any unlawful purpose or in any manner inconsistent with these terms;
• Attempt to gain unauthorised access to any system, server, or data associated with the Site;
• Transmit any material that is defamatory, offensive, or otherwise objectionable;
• Use automated means to extract, scrape, or index content from the Site without prior written permission.

4. Enquiries and Communications

When you submit an enquiry through this Site, you provide information voluntarily. We treat all enquiries with discretion. An enquiry does not constitute a binding engagement, and no advisory relationship is formed until a written engagement letter or scope document has been agreed upon by both parties.

Response times are not guaranteed. We endeavour to acknowledge enquiries within two business days.

5. Service Engagements

Scope and Deliverables

The scope of each advisory engagement is set out in a separate written document agreed with the client prior to commencement. Deliverables, timelines, fees, and conditions are specified in that document. In the event of any conflict between these Terms and Conditions and the terms of a specific engagement document, the engagement document takes precedence.

Fees and Payment

Fees are invoiced in Malaysian Ringgit (MYR) unless otherwise specified. Payment terms are set out in the engagement document. Work will not ordinarily commence until an initial payment or full fee settlement has been confirmed, as appropriate to the engagement type.

Cancellation and Rescheduling

Where a client wishes to cancel or reschedule a confirmed engagement, the following applies unless otherwise agreed in the engagement document:

• Cancellations made more than five business days before the scheduled commencement date are eligible for a full refund of advance payments;
• Cancellations made within five business days of commencement may be subject to a cancellation fee of up to 50% of the agreed fee;
• Reading Sessions for Founders that have been prepared for — where materials have been reviewed in advance — are non-refundable once preparation has commenced.

6. Intellectual Property

All written deliverables produced by Pelangi Strategy in the course of an engagement remain the intellectual property of Pelangi Strategy until full payment is received, at which point ownership of the specific deliverable transfers to the client. Methodologies, frameworks, and analytical approaches used in producing deliverables remain the property of the firm.

Content on this Site — including text, layout, and design — is owned by Pelangi Strategy and may not be reproduced without express written permission.

7. Confidentiality

We treat all client materials and information shared during an engagement with strict confidentiality. We do not discuss, disclose, or make reference to the identity or circumstances of current or former clients without their explicit written consent. Illustrative case descriptions on this Site are either anonymised or used with permission.

We ask that clients treat our draft deliverables, working papers, and internal methodology with corresponding discretion.

8. Limitation of Liability

To the extent permitted under Malaysian law, Pelangi Strategy's total liability to a client for any claim arising from or in connection with an engagement shall not exceed the total fees paid by that client for the specific engagement giving rise to the claim.

We are not liable for any indirect, consequential, or incidental losses, including loss of profit, loss of business, or reputational damage, even where such losses were foreseeable.

We make no representations or warranties regarding the completeness or fitness-for-purpose of information on this Site, which is provided without guarantee.

9. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of Malaysia. Any disputes arising in connection with these terms shall be subject to the exclusive jurisdiction of the courts of Malaysia, unless otherwise agreed in an applicable engagement document.

10. Amendments

We reserve the right to update these Terms and Conditions at any time. Where material changes are made, we will update the effective date at the top of this page. Continued use of the Site following any such update constitutes acceptance of the revised terms.

11. Contact

Enquiries regarding these terms should be directed to: